Instructional Design & Development — We can customize one of our courses or develop complete workshops and seminars from scratch to meet your needs. We can also work as part of a team with another vendor. Tell us what you want people to say and do at the end of training and we’ll design the seminar or workshop to accomplish these outcomes.

Facilitation — Our facilitators are highly experienced both as facilitators and in their respective automotive subject areas. We delivery your messages as you want them delivered.

Expertise & Coaching — We help individuals and small groups improve their performance on the job. Our services range from single phone conversations to extensive in-dealership interventions. Our extensive Organizational Development training and experience, particularly in the retail automobile business, allows us to help improve performance in virtually all areas of the business. Combine this with our automotive wholesale and training/coaching experience and we know “what works and what doesn’t.”

For more information, contact:
John Strom — Strom & Associates, Reno, NV
(775) 851-3000 – (775) 848-8384 cell
email: jstromsa@gmail.com

Management Development — From our Management Skills Assessment to our Management Training and Coaching, in the area of automotive retail management we are second to none. We’ve done it successfully ourselves; we’ve helped lots of others do it better!

People Management Systems — To effectively manage the entire employment experience. These were developed in retail automotive dealerships for that unique environment.

Retail Operating Guides/Procedures — We’ve created operating guidelines and procedures for all areas in the dealership – from Sales and Service to Finance and Leasing to Parts, the Body Shop and the Office.

“Perfect” Pay Plans — We have the “perfect” pay plan for every retail automotive job. They’re unique in their ability to drive performance while keeping costs under control.